Privacy Policy

The following terms and conditions govern the use of the website www.relexservice.com (“Relex Global Service”) , including all sections and services available on the Relex Global Service website.
The viewing or use of this site will constitute your agreement, on behalf of yourself and the entity you represent , to all of the terms and conditions provided below.
Relex Global Service may make future changes or modifications to such terms and conditions at any time without notice, and any subsequent viewing or use of the Relex Global Service website will constitute the user’s agreement to the changes and modifications.
There may be additional terms and conditions provided throughout the Relex Global Service website governing your use of particular functions, features, information and applications available through the Relex Global Service website.
The Relex Global Service website and its Content are provided "AS IS". Relex Global Service and its licensors disclaim any and all warranties, express or implied, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, regarding any such Content and your ability or inability to use the Relex Global Service website and its Content.
Relex Global Service does not warrant that the Content of the Relex Global Service website will meet all of customer's requirements or that its operations will be uninterrupted or error free, or that any defect within the Relex Global Service website will be corrected. Furthermore, Relex Global Service does not warrant nor make any representation regarding the results of customer's use of the Relex Global Service website in terms of capability, correctness, accuracy, reliability or otherwise. No oral or written information, representation or advice given by Relex Global Service or an authorized representative of Relex Global Service shall create a warranty.
The terms and conditions for using the Relex Global Service website and related services are contained in the most current version of the Relex Global Service Conditions of Carriage, which is available on request. The most current version of the Relex Global Service Conditions of Carriage will be applicable in the event of any conflict between any Relex Global Service services or related service information on the Relex Global Service website.

Definitions

“Content” means information, graphics, products, features, functionality, services, and links on the Relex Global Service website, including ‘Tracking’, ‘Service Guide’, ‘Franchisee’, ‘Corporate Solutions’, ‘Careers’ and ‘eSolutions’.

Use of the Relex Global Service website

The Relex Global Service website is provided solely for the use of current and potential Relex Global Service customers to interact with Relex Global Service and may not be used by any other person or entity, or for any other purpose. Specifically, all information provided on the website including pertaining to shipping, tracking, rating, receiving invoices and remitting payment using electronic funds transfer, drop-off locations, identifying and preparing international documents, estimating duties and taxes, and other information and services may only be used by current and potential Relex Global Service customers for their own shipments. Unless indicated otherwise in the terms of use of a specific interactive feature on the Relex Global Service website, the use of the Relex Global Service website to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited.

Relex Global Service Username Registration

You may choose to register on the Relex Global Service website to access interactive features on the website. The Relex Global Service website username provides you with access to various online services, including but not limited to ‘Tracking’, ‘Service Guide’, ‘Franchisee’ and ‘Corporate Solutions’. The availability of these services varies by country. In the future, Relex Global Service may add other features that may be accessed through the Relex Global Service website username. In such event, previously registered users may or may not be required to re-register for availing services offered by Relex Global Service on the Relex Global Service website. By registering on the Relex Global Service website, you agree to provide accurate and current information about yourself as prompted by the Relex Global Service website username registration pages and maintain and promptly update your online profile information to keep it accurate and current.

Changes to the Relex Global Service website

The Relex Global Service website and its Content, may be changed, deleted or updated at any time without notice.

Termination of Use

Relex Global Service reserves the right to discontinue, suspend or modify the Content of the Relex Global Service website at any time without notice, and Relex Global Service may block, terminate or suspend yours and any user's access to the Relex Global Service website at any time for any reason in its sole discretion, even if access continues to be allowed to others.

Ownership

The Relex Global Service website and its Content are protected by the laws of the Republic of India and applicable international intellectual property and other laws. “Relex Global Service” and its logo, a man running with a courier bag, is the registered trademark of Relex Global Service Courier & Cargo Limited in India. Relex Global Service does not convey to anyone, through allowing access to the Relex Global Service website, any ownership rights in the Relex Global Service website or in any Content appearing on or made available through the Relex Global Service website. Customer may not copy, modify, translate, transmit, distribute, adapt, reproduce, decompile, reverse engineer or disassemble any part of the Relex Global Service website or its Content thereof.

Disclaimer of Warranty

Use of the Relex Global Service website and its Content is at your sole risk. The Relex Global Service website will in no event be liable to you or any person or entity claiming through you for any direct, indirect, consequential, incidental or other damages under any theory of law for any errors in or the use of or inability to use the Relex Global Service website and its content including without limitation, damage for lost profits, business, data, or damage to any computer systems, even if you have advised Relex Global Service of the possibility of such damages.

Limitation of Liability

Notwithstanding the above, to the extent permitted by applicable law, you agree that in no event shall Relex Global Service's total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise. To the extent permitted by law, the remedies stated for you in these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.

Relex Global Service Conditions of Carriage

The terms and conditions for using the Relex Global Service website and related services are contained in the most current version of the Relex Global Service Conditions of Carriage, which is available on request. The most current version of the Relex Global Service Conditions of Carriage will be applicable in the event of any conflict between any Relex Global Service services or related service information on the Relex Global Service website.